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FAQ’s 2017-11-13T21:45:14+00:00
Q: When do I get my donation receipt ? 2017-11-02T23:53:38+00:00

In the case of an online donation, you will receive an email confirmation within a few minutes of donating and within 15 days, you will also receive a tax receipt on the email address provided .

For donations made by cheque / DD, you will receive a receipt by post within 45 days of your donation. The electronic copy of the donation receipt is the same as what will be sent by post and can be used for claiming tax benefits.

Q: Is the Online Payment Gateway secure? 2017-11-02T23:56:03+00:00

Our Donation form page uses Secure Sockets Layer (SSL): a security protocol that provides communications privacy over the Internet. This encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. While on a secure page, such as our giving form, the lock icon on the bottom of your web browser becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of your information, not just the sensitive information like a credit card number, is restricted. Only the employees who need the information to perform a specific job (for example, our donation officers) are granted access to personally identifiable information. Furthermore, all employees who handle membership information are kept up-to-date on our security and privacy practices. And they are well aware of the importance we place on privacy, and what they can do to ensure our supporters’ information is protected.

Q: Whom do I contact if I have a question or problem making an online donation ? 2017-11-13T21:28:31+00:00

You can contact us on our Helpline – +91-9836128881 or +91-9903269865 (Monday – Saturday / 10:00 am – 10:00 pm) or write to –

BANSDRONI HRIDHI
88 Subodh Garden,
Bansdroni,Kolkata- 700070
West Bengal, India

Q: What if my address or phone number changes? 2017-11-02T23:51:24+00:00

You can always email us at ngo@bansdronihridhi.in .

Q: How safe is my personal information with BANSDRONI HRIDHI ? 2017-11-02T23:41:12+00:00

We are committed to protecting your personal information with us. We respect and value every one of our supporters. As per our privacy policy, we don’t share your details externally. We do want to share the reality of our work with you. When you give us your details, you agree to receiving information about our work, and your support. 

Q: Is there any advantage of donating online? 2017-11-02T23:40:35+00:00

Yes. Online donation is fast, easy and convenient, and it can minimize our administrative work. Moreover, using the online medium as a primary resource to donate is far more cost effective than channels such as field offices or call centers.

Q: What is the PAN number of BANSDRONI HRIDHI? 2017-11-02T23:37:11+00:00

Pan no. for BANSDRONI HRIDHI is AADAB5343H .

Q: Can I visit the project site? 2017-11-11T14:00:36+00:00

Yes, you can, subject to approval by our ADMIN.

Q: Can I earmark my donation for a specific project ? 2017-11-11T14:00:12+00:00

We appreciate that some supporters may have a particular interest in a specific project/programme. In certain circumstances, it is possible to have your donations directed toward a specific project/programme. However, by not restricting your contribution to a specific project, you will enable us to allocate our resources more efficiently and use your money where it is most needed.

 

Q: What payment methods can I use? 2017-11-11T14:01:34+00:00

You can pay by cheque, credit card, debit card, internet banking and demand draft.

Q: What information do donors receive from BANSDRONI HRIDHI ? 2017-11-11T14:06:12+00:00

Upon your request, we can provide updates on our programs/activities.

Q: How can I be sure that my donation will be used properly? 2017-11-11T14:08:16+00:00

 BANSDRONI HRIDHI is transparent in every sphere of its activities. You are free to check our accounts by visiting our website. Accounts and programmes are audited half-yearly and strict guidelines on finances are maintained.

Q: Can I donate in kind? 2017-11-11T14:10:26+00:00

Yes you can, subject to our specific requirement.

 

Q: How can I help BANSDRONI HRIDHI? 2017-11-11T14:13:37+00:00

You can help BANSDRONI HRIDHI in a number of ways:

  • Work with us (visit our Become a Member section on  www.bansdronihridhi.in for more details)
  • Donate to our cause (cash/kind)
  • Become a voluntary fundraiser, or organize/sponsor a charity event for us.
  • Bring in more members
Q: Who audits your books ? 2017-11-11T14:14:54+00:00

P. P. MUKHOPADHYAY & COMPANY (CA)

Q: Do you fund other organisations ? 2017-11-11T14:15:44+00:00

BANSDRONI HRIDHI is an implementing organisation. We don’t fund other organisations.

Q: Are you taking money from corporates – does that impact your programme selection? 2017-11-11T14:21:36+00:00

Raising private funds ensures our financial independence, enabling us to operate independently. This way, we can ensure that our actions are directly focused on the ones who need the most – according to our independent evaluation on the ground. That’s why we are very careful of the origin of funds we raised.

Yes, we accept money from corporates, but only if there is no potential ‘conflict of interest’. For instance, BANSDRONI HRIDHI does not accept money from pharmaceutical and extraction industries (such as gold and diamonds), alcohol and tobacco companies, arms manufacturers or industries. BANSDRONI HRIDHI does not accept contributions from corporations/industries and their respective corporate foundations whose core activities may be in direct conflict with the goals of the medical & humanitarian work of our organization or in any way limit BANSDRONI HRIDHI’s ability to provide humanitarian assistance.

How does BANSDRONI HRIDHI cover its own costs ? 2017-11-13T21:38:53+00:00

We meet our expenses by:

  • Raising donations
  • Selecting, monitoring, evaluating and providing capacity building inputs to projects
  • Creating public awareness of children’s status and their rights
  • Support activities like administration, human resources, communication, information technology and financial management.
  • Designing paper products such as greeting cards, stationery etc.

Office equipment, furniture, travel, courier services, information technology support, media and advertising are some of the areas in which we receive free or discounted services from corporate partners as well as donations in cash and kind, wherever possible. Exemptions from duties also help reduce our costs. Income from corpus investments and other funds are also used to cover expenses.

We would like to take this opportunity to reiterate our on-going need for support in the form of infrastructure, equipment, corpus funds, skills and services. It is support of this nature that enables us to focus on our activities in the field rather than on our own viability. Each rupee saved is a rupee earned to deploy in further developmental projects. Every contribution in these areas actually frees our own resources and enhances our capacities.

The problem is huge! Will my small contribution make a difference ? 2017-11-11T14:36:19+00:00

It most certainly does. A small amount goes a long way. In fact, individuals’ contributions form almost 90-95% of our funds. Taken together, it is these seemingly small contributions that collectively add up to a large amount needed to effect change. There are people all over who are concerned about the situation of children and aged people and who want to do something to change it. However, their own commitments and pressures do not allow them to go out and directly work with children and uncared elderly. BANSDRONI HRIDHI provides them the opportunity to help in whatever way they can. They can contribute their money, materials, time, or skills. When everybody comes together and pitches in, no task is impossible. This COLLECTIVE ACTION has an impact and brings about change. Every individual’s contribution is important. This is the fundamental principle on which BANSDRONI HRIDHI functions.

You still have questions? Ask us

If you have any queries that have not been addressed here or require clarification on any of the information provided, please do not hesitate to get in touch with us at the  BANSDRONI HRIDHI Office or email us at ngo@bansdronihridhi.in

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